How NextDay Passport
Works
From the moment you submit your form to the moment your passport arrives — here's exactly what happens and who does what.
The Full Process
Five simple steps. Most of them are handled entirely by us — you just need to complete a form and post your documents.
Complete Our Online Form
Tell us about your situation — which service you need, your travel dates, and your contact details. The form takes under 5 minutes. Once submitted, we'll review your answers and confirm your eligibility and next steps by email, usually within the hour.
Post Your Documents to Us
We'll email you a clear list of everything we need — your current passport, supporting documents, and photos. Simply post them to our secure address using tracked or recorded delivery. We also offer optional hand collection from your address if you prefer.
We Check Everything
Before anything is submitted to HM Passport Office, we thoroughly review your photo, forms and supporting documents against current HMPO requirements. If anything isn't right, we contact you immediately — not HMPO. This is why our applications are accepted first time, every time.
We Attend the Appointment
A NextDay Passport representative physically travels to and attends HM Passport Office on your behalf. You don't need to travel anywhere, take time off work, or spend a day at the passport office. We handle everything at the counter — all paperwork, all checks, all questions.
We Wait, Collect & Deliver
For the 2-Day Premium service, passports take approximately 4 hours to print after the appointment. Our representative stays on-site for the entire duration and collects your passport the moment it's issued. We then post it to you by tracked delivery — or hand-deliver it to your door the same day if needed. For the 7-Day service, HMPO posts your passport directly to you once processed.
What You Do & What We Do
We've designed this service so your involvement is as minimal as possible.
What You Do
- Complete our online form
- Post your documents to us
- Wait for your passport to arrive
What We Do
- Review all your documents
- Check your passport photo
- Complete your application forms
- Book your HMPO appointment
- Travel to and attend the appointment
- Wait 4 hours on-site
- Collect your new passport
- Deliver it to your door
How Long Does It Take?
Here's a typical timeline from the moment you get in touch to the moment your passport is in your hands.
Morning
You complete the form & we confirm eligibility
We review your submission and confirm which service is right for you, usually within the hour.
Afternoon
You post your documents
Using tracked or recorded delivery. We'll have given you a full checklist of everything needed.
Morning
We receive and review your documents
We check everything against HMPO requirements and contact you if anything needs attention.
Afternoon
We attend your HMPO appointment
Our representative attends on your behalf, submits your application, and waits the 4 hours on-site.
Evening
Your passport is collected & dispatched
We collect your new passport and dispatch it by tracked delivery — or hand-deliver it the same day.
Common Questions
Do I have to attend the passport office at all?
No — for both our services, a NextDay Passport representative attends HM Passport Office entirely on your behalf. You never have to travel anywhere or take time off work.
How do I get my documents to you safely?
We recommend posting your documents using Royal Mail Special Delivery or a tracked courier service. We'll give you our secure postal address once you've booked. We also offer optional hand collection from your address — contact us for a quote.
What happens if there's a problem with my documents?
We check everything before submission. If we spot an issue — incorrect photo, missing document, incomplete form — we contact you straight away and tell you exactly what's needed. Nothing goes to HMPO until everything is perfect.
How will I know what's happening with my application?
We keep you updated at every stage — when we receive your documents, when the appointment is booked, when we're at the office, and when your passport has been collected and dispatched. You're never left in the dark.
What if something goes wrong on the day?
Our thorough pre-submission checks are designed to prevent any issues at the counter. In the extremely unlikely event that an application is rejected due to any error on our part, our money back guarantee means you'll receive a full refund — no questions asked.
Can I get my passport hand-delivered?
Yes — for the 2-Day Premium service, we offer same-day hand delivery to your door on the day your passport is collected. This is quoted separately based on your location. Contact us for details.
Ready to Get Started?
Complete our form in under 5 minutes and we'll take care of everything from there.
Get Started Now 0330 229 6254